How to Allow Customers to Update Timeslots After Placing an Order

If you want customers to be able to update the timeslot for their order after they’ve placed it, this guide will help you do it.

In Delivery Slots, you can give customers the ability to update their chosen time slots after they have placed an order from the Order Received page or the My Account > Orders page.

To do this, take the following steps:

  1. From the WordPress dashboard, go to WooCommerce > Delivery Slots and click on the General Settings tab.
  2. Once there, scroll to the Customer Time Slot Management section.
Customer timeslot management settings for Iconic Delivery Slots plugin
  1. To turn this setting on, use the dropdown next to Allow customers to update time slots from the Order Received page.
order received page
  1. Next, if you want to allow customers to update this from the My Account page, use the dropdown menu next to Allow customers to update time slots from the My Account Order page.
change delivery slot details
  1. The Time Slot Editing Window setting determines how much time customers have to update their time slots after they have placed an order. The time slot editing window can be set in minutes, hours, or days.
  2. The Charge Fee Difference setting allows store owners to require customers to pay the difference in fees if they select a new time slot that has a higher fee than the time slot they originally selected.
change your delivery slot menu
  1. Once you’re happy with all your changes, make sure to save them.

WooCommerce Delivery Slots

Choose a delivery date and time for each order. Add a limit to the number of allowed reservations, restrict time slots to specific delivery methods, and so much more.

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