We’re always on the lookout for ways to enhance your experience with us. And today, we’re thrilled to announce a significant change. We’re transitioning from Freemius to WooCommerce!
What is Freemius?
Freemius is a platform we used to manage licenses, payments, and updates for our plugins.
With a new account system (in WooCommerce instead of Freemius) and some cool upgrades, we’re more ready than ever to serve you better.
Why the move to WooCommerce?
Our commitment to you has always been to provide the best. As we evaluated our options, WooCommerce stood out as the platform that aligns perfectly with our vision for Iconic’s future. After all, as a WooCommerce plugin company, we know WooCommerce inside out!
Our new system offers a more streamlined, user-friendly experience, and we’re confident this move will bring a host of benefits your way.
Let’s dive into the things that have changed first.
Your new account system on my.iconicwp.com
Your digital home has a new address; my.iconicwp.com is now your primary hub for all things Iconic. It’s designed with you in mind, ensuring easy navigation, quick access to your products, and a seamless user experience.
Hands-off license key move
Worried about your existing license keys? Breathe easy! We’ve ensured a hassle-free transfer of your keys from Freemius directly to your new account.
Just continue with your regular updates via WordPress, and our system will take care of the rest.
Note: If you’re having issues with your license keys transferring over, please contact support. We’ll be happy to help you get that sorted.
A revamped checkout experience
With our transition to WooCommerce, we’re not just changing platforms. We’re improving your entire purchasing journey on Iconic. Here’s how:
Flux Checkout for WooCommerce
We’ve integrated Flux Checkout for WooCommerce, one of our very own plugins, to ensure a faster, distraction-free, and mobile-optimized checkout process.
It’s all about making your purchase journey as smooth as possible.
The benefits of switching to WooCommerce
Now let’s talk benefits because while we’ve briefly highlighted a few, let’s go into these in a little more detail.
Streamlined user experience
WooCommerce is designed with the user in mind. Its intuitive interface ensures that you can navigate with ease, making tasks like managing your plugins and checking out a breeze.
Enhanced security
Your security is paramount, and WooCommerce understands that. Renowned for its robust security features, WooCommerce ensures your data remains protected, encrypted, and safe from potential threats.
We’re here to support you
Transitioning to a new platform can come with its set of questions and potential challenges. But fear not! Our support team has undergone extensive training to assist you in this new environment.
Whether you have a question or need guidance, we’re here to ensure a smooth and seamless experience.
Your action steps
Now it’s time for the important part, getting you set up for the switch. Here are your action steps:
- Reset your password: To access your new account for the first time, you’ll need to reset your password. Once done, you can log in using your email and the new password.
- Review your account: Once logged in, check your license keys and account details to make sure everything’s in order.
That’s it! We understand that change can be a bit overwhelming. But rest assured, we’re with you every step of the way. Please reach out if you have any questions or need any help with the above steps.
Existing subscriptions: If you currently have an active subscription with Freemius, rest assured that it will remain uninterrupted. You don’t need to take any action unless you choose to transition to our new WooCommerce billing system. Going forward, all license management and downloads can be handled through your new account area.